Specialized Call Routing

If you department wants to use phone system features that:

• Can handle large volumes of calls into a single program or unit
• Can provide callers with automated call routing options (automated attendants)
• Allows you to group users together for call handling/answering
• Lets calls automatically route to specific program areas

then our Telecom Systems Analysts can help you understand your options and potential costs for system features that can accomplish the above. For further information, your department's NTS Coordinator or your department chair can call us at 5-4434 and ask to speak with one of our analysts.