Using Intuity Audix Voicemail

Basic Commands for Voicemail

• Logging in
• Listening to messages
• Recording a personal greeting
• Changing your password
• Basic commands
• Secondary commands

Click here for instructions on using Message Manager

Click here for a printable version of these instructions.

Voicemail Commands

• To log into voicemail

Dial the system number 5-6000 from on campus, or 503-725-6000 off campus, and wait for the system to answer. Enter the last five digits of your phone number, and then press #. Enter your password, and then press #. The first time you log in to voicemail, you need to enter the default password, which is 1. Then, change this password to another one of your own choosing.

• To Listen to Messages:

Log in to your voicemail box. Press 2 to get your incoming messages. The Intuity Audix Voicemail will read you the first header. Press 0 to listen to the message. If you want to skip this message now and save it until later, press #. The Intuity Audix Voicemail will move the message from the NEW category to the UNOPENED category and will read the next header. If you wish to keep the message in the new category, press **H. Then, press 0 to listen to the content of the next message. Press # to save the message and skip to the next header, or press *D to delete the message. If you delete the message, the system automatically skips to the next header.

• To Record A Personal Greeting:

1. Log in to your voicemail box.
2. Press 3 to select the Personal Greeting option.
3. Number your greeting(s) 1-9. While you may have more than one greeting this will use mailbox space.
4. Press 1 to record. Record your greeting. Press 1 to stop recording.
5. Press 23 if you want to listen to your greeting before approving it. To re-record an unsatisfactory greeting, press 2 to rewind (or * D to erase) and then follow steps 4 and 5.
6. Press # to approve the recording.
7. Press 1 to activate your greeting for all call types.

• To Change Your Password:

You may change your password as often as you wish. Log in to your voicemail box. Press 5 to select the Subscriber Administration option. Press 4 to change your password. Enter your new password (must be a minimum of 3 digits - up to 16), and then press #. Password digits cannot be concurrent or consecutive (i.e. 111 or 123) Enter your new password again, and then press #.

• Basic Voice Mail Commands

Help: enter * H

Back Up: enter * B

Delete: enter * D

Names/Numbers Directory: enter * * N

Restart: enter * R

Wait: enter * W

Disconnect: hang up

Undelete: enter * * U

• Secondary Voice Mail Commands

Use while listening to your voicemail

To listen to an incoming message or to replay a message, enter 0.

To increase the volume, enter 4.

To decrease the volume, enter 7.

To rewind four seconds, enter 5.

Restart: enter * R

To advance four seconds, enter 6

To skip to the next message, enter #.