Avaya Phone Sets & Instructions

There are two general types of phone sets available from Telecom, analog and digital. Digital sets are characterized by a digital display that is located in the top section of the phone set. They also tend to have more buttons that can be programmed for specific uses. Analog sets tend to be simpler than digital sets. They have few if any programmable buttons and lack a digital display.

The basic features of each phone set will vary depending on if your phone is analog or digital. For general instructions on your phone set please select from the following:

• Analog Feature Instructions
• Digital Feature Instructions

If you would like more specific instructions on how to use your particular set please select the corresponding picture from below.

These are the sets that are currently in use on campus. If you do not see your phone listed here click below to see a list of the previous models

• Previous Phone Models

	Analog Phone Sets			Digital Phone Sets
	2554	8101M	6221	8410D	8434D
Single Extension
Multiple Extensions
Use Dial Pad # or * keys for Features
3-Way Calling using Flash Button
Message Waiting Light
Hold, Mute, and Redial Buttons
Transfer Button
Conference Call button to connect up to 6 callers
Caller ID Display Screen
Speakerphone
12 Self Programmable Feature Buttons
10 Programmable Feature Buttons
34 Programmable Feature Buttons

Caring for your PSU Telephone

Your telephone equipment was designed and built specifically to work on PSU's telephone system. It is not inexpensive. Please take good care of it. With a few precautions, your phone should provide you with clear, trouble-free service.

• Arrange your phone cords so that they will not be rolled over by a chair, shut in drawers/file cabinets, tripped over, etc. If any cord becomes frayed or damaged, please call Telecom at 5-4434 to replace it.
• Keep liquids away from your phone. In most cases, a little bit of water will not damage your phone. Some beverages however are extremely corrosive to electronics. If a liquid is spilled on your phone, please call Telecom. If the phone becomes unusable due to something having been spilled on it, your department will be liable for the cost of a replacement phone.
• Protect your phone from extremes of temperature (e.g. don't place it next to a heater).
• If you need to clean your phone, please use a packet of phone/computer wipes. These wipes are specially formulated to clean and disinfect your phone without damaging it. Many common cleaners are corrosive to the electronics or damaging to the buttons. Phone/computer wipes are available from office supply.
• Do not write on your phone, do not put stickers or tape on your phone, avoid allowing anything to damage the equipment