High-Speed Residential Internet (ResNet2)

Configuring Computers for ResNet2 Service

• Windows 2000/XP

Please Note: Instructions are for Classic View and not Category View

1. From your desktop, click on the “Start” button.  Highlight “Settings” and click on “Control Panel”.
2. Inside the Control Panel window, double click on “Network Connections”.
3. Inside the Network Connections window, double click on “Local Area Connections”.
4. Click on the “Properties” button.  Use the scroll bar, if necessary, to scroll down the list until you see “TCP/IP”.
5. Highlight “TCP/IP” and click on the “Properties” button.
6. Click on the bubble “Obtain and IP address automatically”.
7. Click “OK”.
8. Restart your computer.
9. Open a web browser and attempt to view a web page.

• Windows 95/98 and Macintosh

Call the USS Help Desk (5-4357) for information

Anti-virus Protection

Since your computer is attached to the PSU network it is very important that you have updated anti-virus software and that your computer is virus-free. Should your computer become infected you may be temporarily put into a secure network that will further instruct you on how to resolve the problem. In order to avoid this problem we recommend you install McAfee anti-virus or some other virus software such as McAfee on your computer. You can get McAfee either by going to the Help Desk in Room 18 in the Smith Memorial Student Union Basement or you can download the software from myfiles.pdx.edu

See the USS Help Desk website for instructions on downloading and installing McAfee Anti-virus from your webmail account.

NTS's Bandwidth Policy

The PSU network is a shared network. Not only is it shared campus-wide, but it is also shared with other institutions such as OHSU. For this reason we have had to limit the amount of bandwidth available to students to try to increase speeds campus-wide. You can see the Bandwidth Policy for more details.

Helpful Reminders:

• Plugging in any network device other than you computer to the data jack may result in a disruption of service.
• Don't try to rewire or otherwise alter the jack in your room. This could result in a billable repair visit.
• Don't try to hook up more than one computer to your ResNet 2 jack. This may result in technical problems and/or a billable repair visit from NTS. Routers may be used if you need to connect more than one computer either wirelessly or otherwise. However, neither NTS or the USS Help Desk support routers. Also DO NOT use a hub in any University Housing department as this will result in your service being terminated until the hub is disconnected.

Troubleshooting ResNet2 Service

 

LRE Troubleshooting Guide

Please read PSU's Acceptable Use Policy which pertains to the above ResNet services.