Telephonic Harassment Policy (ORS 166.090)

November 12, 1997 - Revised

Understanding Between PSU Telecommunications & PSU Campus Public Safety

1. All student complaints of inappropriate use/telephone harassment will be forwarded to the Campus Public Safety Office (CPSO) for action.
2. Complainants will be afforded the following options:
1. Immediate change in service number or
2. Participatory investigative support (i.e. leaving the number active so that incoming call digits may be logged).
3. Should the complainant choose option "A," they will sign a Student Waiver Form and, upon CPSO supervisory review, a copy of the report will be forwarded to Telecommunications. The complainant will then be directed by CPSO to Telecommunications where a number change will be effected, at no cost to the student.
4. Should the complainant desire to assist in the investigative effort, CPSO will notify Telecommunications (the Operations & Customer Services Manager or his/her designee) for initiation of the inbound call report. The complainant will be directed to log the date and time of any inappropriate inbound calls and notify the initial Public Safety Officer of any subsequent calls.
5. The originating Public Safety Officer will contact Telecommunications (the Operations and Customer Services Manager or his/her designee) for the phone traffic for that specific extension upon CPSO's receipt of Complainant's notification of additional calls. This information is CONFIDENTIAL and will be treated as such. Comparative analysis of log entries and calling history will be conducted to determine investigative leads/follow-up investigative inquiry.
6. Once the student has filed a complaint with the CPSO, Telecommunications will change the Complainant's telephone number at no charge if, at any time during the complaint or investigative process, either the Complainant or CPSO deems it in the Complainant's best interest to do so.